Refunds

Each league on iHOOP iNDEED sets its own refund window. You'll see it on the registration form before you pay, and on your confirmation email.

How it works

  • To ask for a refund, open your registration and tap "Request a refund." Tell the league why.
  • The league decides. You'll get an email either way, usually within a few days.
  • If approved, card payments go back to the card you paid with, normally within 5-10 business days of the league's decision. Cash and check payments are refunded by the league in person.

What's always true

  • The $5 registration fee is not refunded, unless the league cancels the season.
  • If a league cancels, you get a full refund, including the fee.
  • After a league's refund deadline, refunds are at the league's discretion.

Questions about a refund go to your league first. If you can't reach them, contact iHOOP iNDEED support.

Contact support