Refunds
Each league on iHOOP iNDEED sets its own refund window. You'll see it on the registration form before you pay, and on your confirmation email.
How it works
- To ask for a refund, open your registration and tap "Request a refund." Tell the league why.
- The league decides. You'll get an email either way, usually within a few days.
- If approved, card payments go back to the card you paid with, normally within 5-10 business days of the league's decision. Cash and check payments are refunded by the league in person.
What's always true
- The $5 registration fee is not refunded, unless the league cancels the season.
- If a league cancels, you get a full refund, including the fee.
- After a league's refund deadline, refunds are at the league's discretion.
Questions about a refund go to your league first. If you can't reach them, contact iHOOP iNDEED support.
Contact support